Associate (Operations), Examination Board

Entity:

Aga Khan University Examination Board

Location:

Karachi

Introduction:

The Aga Khan University was found in 1983 as Pakistan’s first private university, Aga Khan University is a not-for-profit institution and an agency of the Aga Khan Development Network. Starting in 2000, the University expanded to Kenya, Tanzania, Uganda, United Kingdom and Afghanistan. AKU began life as a health-sciences university.

The Aga Khan University Examination Board (AKU-EB) is the first private-sector university-led trans-provincial Board (awarding body) in Pakistan established through the Ordinance of the Government of Pakistan. The Board offers high-quality examinations for Secondary School (grades 9th and 10th - SSC) and Higher Secondary School (grades 11th and 12th - HSSC/ FSC) qualifications for public and private schools across Pakistan. The Board also offers a Middle School Programme (MSP) for grades 6th–8th students and its registered schools engage a globally accepted approach, Project-Based Learning (PBL) to implement the MSP. The PBL is considered as a foundation of the AKU-EB MSP, helping schools foster sense of purpose and leadership in young learners.

At the heart of AKU-EB’s mission is to shift teaching and learning away from rote learning and move towards higher order thinking, preparing students for higher education and lifelong learning. The Board is evaluated internationally for implementing global best practices, making AKU-EB qualifications credible and recognized globally.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for ensuring and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Associate (Operations) in the Examination Board.

Responsibilities:

Reporting to the Senior Manager (Operations), you will be responsible for:

• preparation of effective and student friendly examination timetable in coordination with relevant sections
• conducting survey of exam centers to secure exam venues and negotiate the terms and conditions in conformity, including assessment of lab capacities for practical exams
• managing recruitment and training of exam supervisors and invigilators and maintain complete records ensuring timely payments and make arrangements for CCTV coverage
• facilitating AKU internal audit, security and other departments for exam related activities
• organizing distribution, collection, storage and of examination papers including coordination with printers, bank branches, supervisors, courier services and schools
• reviewing exam cases for "special consideration" and make arrangements for support of disabled candidates i.e. to recruit scribes, arrange for enlarge papers in line with EB's rules
• ensuring distribution of exam stationery to all exam supervisors; and distribution of the science practical instructions to affiliated schools
• drafting reports on the conduct of exam at the end of each exam administration including notes of special/ unusual cases/ episodes and their handling for management review
• preparing reports on malpractice cases present them to the malpractice and appellate committees for review
• developing and updating SOPs for relevant activities mentioned above
• customer services responding to clients' exam related queries through email and telephone in line with exam policies
• drafting conduct of exam policies in view of best international policies keeping in line with IBCC regulations
• any other duties assigned by supervisor.

Requirements:

You should have:

• minimum Bachelor Preferably Master's degree
• at least 3 year's experience in the field (Exposure to Public examinations is desirable)
• strong IT Skills (Excellent work knowledge of MS-Office application and database management)
• good English communication, presentation and administrative skills
• strong focus on Customer Service Orientation Skills
• ability to work well in teams
• flexibility, negotiation and time management skills

Comprehensive employment reference check will be conducted.