HRO (work force admin) -MT

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Management Trainee/Assistant Manager, Workforce Data Admin

This role is crucial in supporting the optimization of workforce performance through data update, data analysis, forecasting, and reporting. The ideal candidate will have a strong background in workforce analytics, operational support, and collaboration across functions including payroll.

Responsibilities.

1. BGC & Onboarding Process Management:

   
   

• Supervise pre-joining formalities, including document collection, verification, and background check initiation.

  
  

• Coordinate with third-party vendors and internal teams for pre-employment check status tracking, escalations, and closure.

  
  

• Ensure onboarding platform updates (Oracle Taleo or similar) and Day 1 readiness, including employee ID creation and system access.

  
  

• Ensure compliance with onboarding checklists, SLAs, and documentation standards.

  
  

1. Data Handling and Validation:

   
   

• Collect, validate, and manage large datasets to ensure accuracy and completeness.

  
  

• Conduct regular audits to maintain data integrity and resolve discrepancies.

  
  

• Manage changes to employee records across the employee lifecycle.

  
  

• Track and resolve data discrepancies and errors by coordinating with HR, payroll, and IT teams.

  
  

1. Employee Data Management & Governance:

   
   

• Oversee and/or execute end-to-end employee master data administration (hires, personal data & organizational/job changes, positions, terminations, etc.) in HRIS platform.

  
  

• Maintain data integrity and ensure accuracy through validation and regular audit checks.

  
  

• Act as a control point for high-risk or sensitive HR transactions and escalations.

  
  

• Review bulk uploads and mass changes to employee data for compliance and accuracy.

  
  

• Queue management - case triaging & closure.

  
  

1. Process Ownership & SLA Management:

   
   

• Ensure adherence to SLAs, internal controls, and standard operating procedures across the data administration lifecycle.

  
  

• Support or lead operational planning for high-volume changes such as org-wide promotions, year-end reviews, or system migrations.

  
  

• Ensure compliance with data protection regulations (e.g., GDPR) and internal data governance policies.

  
  

• Maintain documentation for audit readiness and reporting purposes.

  
  

1. Stakeholder Engagement:

   
   

• Collaborate with HRBPs, payroll, onboarding, IT, and compliance