KYC Control Manager Associate

Join the Strategic Control Testing group and help shape the future of risk management through digital transformation and advanced analytics. As a CO&D Data Control Manager, you will leverage automation, machine learning, and statistical techniques to uphold the highest standards of compliance and operational excellence. Collaborate with global teams to proactively identify risks and deliver innovative solutions that drive efficiency and effectiveness.

As a CO&D Data Control Manager within the Strategic Control Testing group, you perform data-driven testing and manage the controls agenda for global regions, supporting critical mandates. You ensure compliance with operational policies, control procedures, and regulatory requirements through advanced automation and analytics. You collaborate across business lines and functions to identify control gaps, monitor operational risks, and deliver strategic testing engagements.

• Work as an individual contributor to perform strategic testing activities.
• Perform proactive reviews based on regulatory, audit, or business partner-identified needs.
• Understand and gather requirements, build technical code for reviews, and calibrate findings with business clarity.
• Support all aspects of data analytics testing for policies, laws, regulations, and guidelines across LOBs and Corporate Functions.
• Deliver analytical solutions to business problems using machine learning and AI tools and techniques.
• Identify and implement innovative solutions to drive departmental efficiency, effectiveness, and consistency.
• Collaborate with business, operations, control managers, and stakeholders to share insights from testing activities.
• Manage relationships and communication with key stakeholders, providing timely, data-backed reporting.
• Stay abreast of new tools and technologies in machine learning and AI to enhance solution efficiency.
• Determine and share automation opportunities, contributing to a continuous learning mindset.
• Contribute ideas and participate in initiatives to drive continuous improvement in control testing.

• Hold a bachelor’s or advanced degree.
• Demonstrate at least 7 years of experience in risk management and financial services, with expertise in automation and model building.
• Apply risk management, operations, or internal control evaluation experience to testing activities.
• Analyze large volumes of data efficiently to identify trends and problem patterns.
• Manage and manipulate data from systems of record for effective testing.
• Utilize programming languages such as SAS, R, or Python, and understand technologies like Large Language Models (LLM).
• Leverage automation and reporting tools such as Alteryx, Power BI, Tableau, UI Path, Pega, and Microsoft Applications.

• Demonstrate hands-on experience in control testing and root cause analysis.
• Apply strong analytical, critical thinking, and problem-solving skills to complex challenges.
• Develop and implement scalable machine learning models for risk detection and monitoring.
• Multi-task effectively, managing multiple automation requests concurrently.
• Collaborate with teams across multiple locations and adapt to flexible working hours.
• Integrate operations with technology to drive innovation and efficiency.
• Summarize complex business problems and solutions for executive audiences.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.