Senior Cybersecurity Operations Engineering Manager

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the team:
Our Information Security team is at the forefront of protecting Careem's digital ecosystem. The Cybersecurity Operations function is responsible for building and operating advanced detection, monitoring, and incident response capabilities that ensure our super app, services, and data remain secure from evolving threats.

About the role
We are looking for a Senior Cybersecurity Operations Engineering Manager to join our Information Security team. This is a critical role where you will lead the architecture and evolution of our security operations and incident response systems. You’ll be a hands-on expert designing threat detection strategies, developing incident response playbooks, and ensuring end-to-end monitoring across our platforms.

What you'll do

• Build and mentor a world-class team of security analysts and engineers, fostering a culture of continuous learning, innovation, and proactive defense.
• Champion the use of automation and orchestration (SOAR) to streamline incident response, reduce manual toil, and accelerate threat detection. If it’s repetitive, you'll find a way to automate it.
• Leverage machine learning and AI to elevate our threat detection capabilities, moving beyond simple rules to predict and prevent sophisticated attacks. You’ll turn our data into our most powerful security weapon.
• Develop and implement proactive threat hunting strategies. You won’t wait for an alert; you'll actively seek out vulnerabilities and adversaries Define the long-term vision and roadmap for our Cyber Fusion Center, ensuring our capabilities scale with the explosive growth of our Super App. You'll manage our security tools, technologies, and strategy like a true CEO of the Cyber Fusion Center.
• Break down silos between our engineering, IT, legal, and fraud teams. You will integrate these functions into our daily operations to ensure security is baked into everything we do, from development to response.

• A minimum of 10 years of experience in cybersecurity, with at least 5 years in a leadership role.
• You've led a Security Operations team or similar Cyber Fusion Center before and have a track record of building and managing high-performing talent.
• Deep expertise in SIEM, EDR, network security, cloud security, and threat intelligence platforms. You know your way around modern security stacks.
• A genuine passion for automation and a strong understanding of how to implement it to create efficiencies. Experience with SOAR platforms is a huge plus.
• You're excited by the potential of AI/ML in cybersecurity and have experience or ideas on how to apply it to real-world security challenges.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.