Staff Technical Program Manager

Our Company 

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. 

What you will do 

We are seeking a highly skilled and passionate Technical Program Manager to own and drive end-to-end product development, from ideation through implementation and adoption, in a cross-functional, fast-paced and highly technical environment. 

This role supports the successful planning, execution, and reporting of product releases, strategic initiatives, and enterprise compliance certifications.  The ideal candidate brings a structured project management approach, strong communication skills, and working knowledge of Product Hardware and Software lifecycle program management.   

 Key Responsibilities 

• Shepherd ideas from concept into development, ensuring the value propositions and business models are clear and validated, following our lifecycle process 

• Work with Product Managers, Product Owners, UX, Architects, Engineering Managers and Scrum Masters to ensure there is a properly prepared backlog 

• Capacity planning based on historical velocity 

• Ensure the team is staffed and funded for success, and operates within budget 

• Facilitate quarterly and release planning, scrum-of-scrums, and program reviews 

• Support the team with data views of timelines, completion, quality, and tech debt 

• Coordinate system and solution demos 

• Collaborate with Customer Support, Services, Marketing, and Sales to ensure customers adopt and are delighted by our releases, with issues quickly resolved 

• Identify and rapidly mitigate risk and uncertainty 

• Eliminate/manage impediments, risks and dependencies with a focus on Lean flow 

• Ensure we integrate and receive user feedback early and often 

• Conduct retrospectives and RCAs and follow up on actions to drive relentless improvement 

• Provide guidance and mentoring to Scrum Masters and other program managers 

• Provides transparency into Program health plugged into appropriate operating mechanisms 

• Ensures KPIs are defined, measured and adhered to 

• Can integrate into early adopter processes 

• Monitor risks and issues, implement mitigation plans, and escalate concerns as needed. 

• Support the execution of compliance-related initiatives such as IRAP, FedRAMP, and ISO 27001. 

• Track and report on project progress using tools such as Aha, Jira and Confluence. 

• Collaborate with cross functional stakeholders to document project requirements, success metrics, and timelines. 

• Support regular stakeholder updates and briefings, including executive-level reporting. 

• Foster a culture of collaboration, performance, and accountability within the team. 

What makes you a qualified candidate: 

• Bachelor's or Master's degree in Computer Science, Engineering, or related technical discipline
• 8+ years of experience managing complex, global software or cloud engineering programs
• Deep understanding of software and systems architecture, development lifecycles, and cloud-based delivery models (SaaS, PaaS, IaaS)
• Proven track record of delivering large-scale technical initiatives using Agile or SAFe methodologies
• Foundational AI skills and the ability to understand how AI can be applied to improve outcomes in your area of expertise.

 Preferred Qualifications 

• PMP/PgMP Certified 

• Tech savvy with prior experience as a developer or tester, understanding modern software development practices 

• Experience with multiple Industries; financial, retail, etc. 

• Experience with cloud technology and delivering software-as-a-service 

• Experience leading programs with global teams 

• Experience using AI 

• Experience using, and deep understanding of, Lean, XP, Scrum, Kanban, SAFe 

• Excellent influencing, communication, presentation, and facilitation skills 

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