Crew Rostering Specialist

About the role:

Qatar Airways is pleased to announce an incredibly exciting opportunity to join the Crew Resources team as a Crew Rostering Specialist to be based in Doha, Qatar.

As a Crew Rostering Specialist, you will be responsible for analysis and production of legal, optimised rosters for flight deck/cabin crew, achieved by expert knowledge and use of specialised optimisation systems. You will be also responsible for ensuring strict adherence to regulatory requirements and efficient utilisation of resources within the targets set by Crew Planning & Rostering whilst balancing Key Performance Indicators (KPI) such as cost, productivity, fatigue risk, operational robustness and crew satisfaction.

Specific responsibilities for the role include:

• Ensure QCAA regulations and requirements, company policies and procedures are compiled with during planning and production of crew rosters.
• Document all procedures and ensure department policy and procedures manuals and checklist are accurate and complete.
• Conduct detailed analysis of various roster “what if” scenario, which may include, but not limited to productivity, roster quality and stability, legality, manpower, etc.
• Analyse information and statistics to provide advice on roster impact and provide recommendation to improve roster quality to Manager Crew Planning & Rostering.
• Create various roster scenarios in order to determine “best” solution within the given parameters for the current and future roster planning period.
• Ensure required stand-by blocks provided by the Resource plan are constructed within the resource targets to achieve optimum coverage for each crew workgroup (using feedback from Crewing team).
• Monitor and report on crew bid satisfaction and other roster-related statistics to Senior Management which serves and important aid in enhancing system or quality rosters.
• Conduct periodical checks of rules and parameters within Carmen Crew Rostering (CCR) and other relevant systems and get the system error rectified.
• Ensure new implementations and information is communicated to team in a timely manner for effective utilization of the system.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification with a minimum of 5 years job-related experience.
• Experience of relevant work experience in Crew Resources related role.
• Experience in analytics.
• Knowledge of regulatory requirements (Flight Time Limitations).
• Knowledge of Crew Resources and optimisation systems.
• Understanding of Crew resource planning processes, theories and methodologies.
• Excellent and demonstrable report writing and presentation skills.
• Advanced level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills.
• Excellent command of spoken and written English. 

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.