Financial Support Coordinator

Georgetown University in Qatar (GU-Q) is dedicated to fulfilling Georgetown University’s mission of promoting intellectual, ethical and spiritual understanding through serious and sustained discourse among people of different faiths, cultures, and beliefs. Embodying this spirit of the University, Georgetown’s Qatar campus undertakes education, research, and service in order to advance knowledge and provide students and the community with a holistic educational experience that produces global citizens committed to the service of humankind. We demonstrate the values of Georgetown University; seek to build upon the world-class reputation of the Edmund A. Walsh School of Foreign Service; and work with our partner, Qatar Foundation, in its endeavors to achieve the Qatar National Vision 2030.

Requirements

Georgetown University in Qatar (GU-Q) is looking for a Financial Support Coordinator to provide a number of student services, including: address students' inquiries, verify and check submitted financial aid documents and reconcile student-related information.

As this position is based in Doha, Qatar and offers no relocation assistance, GU-Q is looking for locally based candidates only. This is a full-time, one-year term, renewable position.

Key Accountabilities:

• Address students' inquiries through various communication channels, providing exceptional customer service.
• Verify and check submitted financial aid documents for completeness and compliance with established guidelines.
• Reconcile student-related information, ensuring accuracy and resolving any discrepancies.

Responsibilities:

• Provide assistance and guidance to students navigating financial aid processes.
• Address inquiries and concerns through various communication channels: in-person, online meeting and email.
• Verify financial aid documents, such as bank statements, salary certificate, tax returns, for completeness and compliance.
• Ensure adherence to established guidelines during the verification process.
• Reconcile student-related information (e.g. tuition grants, meal allowance, housing guarantees).
• Identify and resolve discrepancies in financial data to ensure data integrity.
• Collaborate with various teams in the department to provide necessary support.
• Other similar duties as assigned.

Requirements:

• Bachelor degree.
• 2 + years of experience in finance, accounting or related roles.
• Basic knowledge of financial aid processes and documentation is preferred.
• Meticulous attention to detail and accuracy.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Strong interpersonal and communication skills.
• Critical thinking, analytical and problem-solving skills.
• Ability to meet deadlines and work under time pressures.
• Proficiency in MS Office applications, with strong command of Excel.
• Advanced command of English (verbal and written).

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University in Qatar, you must submit a resume/CV for each position of interest. Documents are not kept on file for future positions.

Need Assistance:

Need some assistance with the application process? Contact us at guqhr@georgetown.edu.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff athttps://benefits.georgetown.eduor view the online interactive benefits guidefor more information.