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Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
5–8 years of experience managing IT infrastructure projects within medium to large organisations.
Proven experience in network, server, storage, cloud, and cybersecurity environments.
Demonstrated success managing multiple projects simultaneously under tight deadlines.
Experience working with project management tools (e.g., MS Project, Jira, Asana).
Strong knowledge of ITIL practices and service management processes (ITIL certification preferred).
Professional certifications such as PMP, PRINCE2, or equivalent are highly advantageous.
Strong technical understanding of enterprise-level infrastructure environments.
Experience with cloud platforms (Azure, AWS, Google Cloud).
Familiarity with virtualization (VMware, Hyper-V), network security, data centre operations, and disaster recovery solutions.
Ability to analyse complex technical issues and translate them into business-friendly language.
Vendor management and contract negotiation skills.
Excellent planning, budgeting, and financial tracking capabilities.
Strong leadership and team-coordination abilities.
Proactive, detail-oriented, and highly organised.
Exceptional communication and stakeholder-engagement skills.
Problem-solving mindset with the ability to remain calm under pressure.
Adaptable, resilient, and committed to continuous improvement.
A collaborative approach with a strong sense of accountability and ownership.
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