Senior Sales Consultant (automotive)

Consistently achieve personal sales targets by effectively selling automobiles and exceeding customer expectations.Identify and capitalize on upselling and cross-selling opportunities to maximize revenue potential with each customer interaction.Utilize effective sales strategies and negotiation skills to close deals and secure profitable sales transactions.Continuously develop and maintain a strong pipeline of potential customers to ensure a consistent flow of sales opportunities.Build and maintain strong relationships with customers, understanding their needs, and ensuring a seamless buying experience.Demonstrate exceptional product knowledge, staying updated on the latest automotive industry trends, features, and technologies.Conduct thorough needs assessments with customers to recommend the most suitable automobile models and options.Actively participate in sales meetings, training programs, and workshops to enhance sales skills, product knowledge, and customer service abilities.Actively participate in sales campaigns, promotions, and events to drive customer engagement and boost sales.Provide exceptional customer service throughout the sales process, ensuring a positive and memorable experience for customers.Act as a trusted advisor to customers, offering expert guidance and assistance in selecting the right vehicle to meet their needs.Conduct thorough product presentations and demonstrations to highlight the features, benefits, and value of the vehicles.Effectively communicate pricing, financing options, and incentives to customers, ensuring transparency and building trust.Handle customer inquiries, concerns, and objections in a professional and timely manner, striving for satisfactory resolutions.Collaborate with the finance department to facilitate financing and leasing processes, ensuring a smooth and efficient customer experience.Continuously monitor market trends, competitor activities, and customer feedback to identify sales opportunities, improve sales strategies, and drive revenue growth.Ensure accurate and timely documentation of sales activities, customer interactions, and sales reports using CRM software and other sales tools.Foster a positive and collaborative team environment, promoting open communication, teamwork, and a customer-centric mindset.Collaborate with the marketing department to support sales initiatives, promotions, and campaigns.Adhere to company policies, procedures, and ethical standards in all sales activities.Perform other department duties related to his/her position as directed by the Head of the Department