Technical Service Executive

Our client is looking for a Technical Service Executive having experience in MOTOROLA products



ROLE IS BASED IN QATAR



Primary Purpose of the Job:

o The primary objective is to maintain Radios sold by the division, particularly covered under SLA's with clients as per milestones set forth in the contracts.

o Working directly with Technical Coordinator and Project Engineers to ensure site activities until completion and post commissioning maintenance.

Summary of Duties & Responsibilities

Undertakes site surveys, installation, testing, commissioning and maintenance of systems/solutions including PAGA systems, TETRA radio terminals, PABX's, Rectifiers/UPS's, Industrial Wireless Products, Structured Cabling and Test Equipment.

Visits customers to provide technical support.

Responsible for maintaining products covered under SLAs as per the

standards and deadlines set forth in contracts

Works towards SLA and Division's targets with a focused, proactive and organized approach for complete management and customer's satisfaction.

Helps in preparing BOQs for bids and proposals by evaluating specifications, site conditions, scope of work, and further assists in Project activities

Undertakes pre/post sales activities including presentations, customer

training, product demonstration and product features/facilities.

Ensures that customers are attended with extreme courtesy and a high level of customer service is provided.

Performs duties in support of the division's activities.



Products handled :

TETRA Radio Terminals

PABX / Telephone Systems

Public Address General Alarm System

Intercom Systems

Rectifiers and UPS

Structured Cabling

Education and Experience:

• B. Tech. or other Technical Degree/Diploma in Telecoms

3 to 5 years experience of installing, commissioning and maintaining radio equipment. UPS, PABX and PAGA experience will be a plus.

Computer Literacy Excellent knowledge of Windows MS application suite;

Experience in other applications would be an advantage

Other

• Excellent interpersonal, communications & administrative skills.

* Pro-active and meticulous organizer

o Driving License - essential

o Qatar Experience - essential