Bayt.com
https://bayt.page.link/RZPLjKxJ8UcV9pXv9
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Job Description

Description

Position Overview


The Front Desk Officer will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional atmosphere. This role requires excellent communication, organizational skills, and the ability to manage multiple tasks efficiently. The Front Desk Officer will also assist with administrative support and maintain smooth front desk operations.


Key Responsibilities


Reception Duties:


  • Greet and welcome visitors, ensuring a positive and professional first impression.
  • Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
  • Maintain a tidy and presentable reception area.

Administrative Support:


  • Schedule appointments and manage meeting room bookings.
  • Handle basic clerical tasks such as data entry, filing, and photocopying.
  • Assist in maintaining office supplies and coordinating deliveries.

Customer Service:


  • Address visitor and client queries courteously and promptly.
  • Support employee inquiries related to office facilities or resources.

Security and Compliance:


  • Ensure visitors follow sign-in protocols and issue visitor badges when required.
  • Liaise with security personnel for access control and emergency procedures.

Requirements

Education: High School diploma (Bachelor’s degree preferred).


Experience: Proven experience as a Front Desk Officer, Receptionist, or in a related role from 1- 2 years of experience. However, fresh graduates are encouraged to apply


Technical Skills:


  • Know-how of MS Office (Word, Excel, PowerPoint).
  • Familiarity with office equipment (e.g., printers, fax machines).

Soft Skills:


  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Customer-focused with problem-solving capabilities.

Preferred Attributes


  • Positive and approachable personality.
  • Ability to remain calm under pressure in a fast-paced environment.
  • Prior experience in handling customer queries or complaints.
  • Saudi national
  • Preference would be given to females

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