Associate Clinical Application, POCT
Beckman Coulter Diagnostics Riyadh, Saudi Arabia Category Customer Support Job Id R1279639 Location Riyadh, Saudi Arabia Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you.
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JOB DESCRIPTION In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Associate Clinical Application, Blood Gas & Immunoassay for Radiometer is responsible for ensuring customers have a positive experience using Radiometer analyzers, and that they are able to use the analyzers effectively to improve patient care. Providing vital training and education to customers in the pre-analytical, analytical and post analytical operation of Radiometer analyzers.
This position is based in Riyadh or Dammam, Saudi Arabia and will be working onsite. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.
You will be a part of the Sales Function and report to the Sales Manager, Central, Eastern & southern region. If you thrive in a multifunctional & supporting role and want to work to build a world-class Sales & Commercial organization—read on.
In this role, you will have the opportunity to:
Develop & deliver sophisticated training covering products, technical, application, troubleshooting and pre-analytical to customers & internal teams in the assigned region. Support current & potential customers with technical validation, comparison studies, conduct product evaluation & accreditation process including CAP, JCI, CBAHI. etc. Deliver continued education to Radiometer customers and effectively respond to customer needs concerning clinical questions or problems. Establish a routine and continual follow up for current and prospective customers to ensure satisfaction with Radiometer products. Collaborate on installations and demonstrations as needed to support Sales and Information Technology Solutions (ITS) team. Work closely with Sales & Service team to provide technical expertise and increase customer satisfaction. Support customer-facing events and trade shows as required. Provide feedback to product development teams based on customer feedback & their own experience. Keep up to date with latest developments in the clinical diagnostics & blood gas testing communities, including market trends. Menu expansion target will be part to this role.
The essential requirements of the job include:
University graduation in Medical Laboratory Technology, Health Science, Biochemistry, Respiratory Therapy, or equivalent qualification. Experience developing educational tools, presentation skills & conducting trainings. At least 5 years of relevant experience in Respiratory, Laboratory or POC devices/Diagnostic equipment in hospitals/clinical laboratories, hospital data management with strong track record of success. Excellent communication and presentation skills, able to work in a multidisciplinary team. Knowledge and experience with middleware preferred. Proficient in Microsoft office tools (Excel, Word, Outlook, and PowerPoint) & CRM.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Location Riyadh, Saudi Arabia Category Customer Support Posted Date 11/05/2024 Location Riyadh, Saudi Arabia Category Customer Support Posted Date 11/20/2024 How would you rate your experience popup
