https://bayt.page.link/NBWVydHiKQQ9TABWA
Saudi nationals
3 Open Positions
Full Time Employee · 0-1 Years of Experience
500 Employees or more · Warehousing

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Job Description

The Delivery Dispatcher plays a crucial role in ensuring the smooth operation of logistics and transportation within the warehousing industry. This position involves coordinating the delivery of goods, managing delivery schedules, and ensuring that all shipments are executed efficiently and on time. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work under pressure. As a Delivery Dispatcher, you will be the key point of contact between the warehouse and delivery teams, ensuring that all parties are informed and that customer satisfaction is maintained.

Responsibilities:

  1. Coordinate and schedule deliveries to ensure timely and efficient transportation of goods.
  2. Monitor delivery routes and adjust schedules as necessary to optimize efficiency.
  3. Communicate with drivers to provide updates and resolve any issues that may arise during deliveries.
  4. Maintain accurate records of deliveries, including tracking information and delivery confirmations.
  5. Collaborate with warehouse staff to ensure that all shipments are prepared and loaded correctly.
  6. Respond to customer inquiries regarding delivery status and provide excellent customer service.
  7. Assist in training new dispatch staff on company procedures and systems.
  8. Implement safety protocols and ensure compliance with transportation regulations.
  9. Analyze delivery performance metrics and suggest improvements to enhance operational efficiency.
  10. Participate in team meetings to discuss challenges and share best practices.

Preferred Candidate:

  1. Strong communication skills, both verbal and written.
  2. Ability to multitask and prioritize effectively in a fast-paced environment.
  3. Detail-oriented with excellent problem-solving abilities.
  4. Proficient in using logistics software and Microsoft Office Suite.
  5. Ability to work collaboratively in a team-oriented environment.
  6. Flexibility to adapt to changing schedules and demands.
  7. Previous experience in logistics or dispatching is a plus.
  8. Strong customer service orientation.
  9. Ability to work under pressure and meet tight deadlines.
  10. Knowledge of local traffic laws and regulations.

Preferred Candidate

Years of Experience
Min: 0 Max: 1
Nationality
Saudi Arabia
Gender
Male
Age
Min: 20 Max: 30

In 1948, our founder, Sheikh Ahmed Saeed Basamh, worked his way from a store employee to an owner, and along with his brothers and sons established Basamh Trading Company (BTC). BTC quickly became a trusted distributor for market leading brands, fostering multi-decade long exclusive distribution agreements with Nestle, General Mills and S.C. Johnson as well as manufacturing joint ventures. With the same passion and commitment, the Goody brand was created. It was one of the first to provide quality food products, like mayonnaise and peanut butter, in the country. For more than 50 years now, Goody has been a market leader in multiple food categories, becoming the most penetrated household brand and ranking in the top two most chosen brands in Saudi Arabia. Being part of the Basamh Group is about staying ahead. One of our fastest growing HoReCa companies, SFS, is proof of that. It has progressed from a catering department to a full-fledged Food Solutions service provider. With SFS, we distribute high quality products to hotels, restaurants, and cafes across the country, serving our customers with solutions and expertise that add constant value. In 2018, we embarked on a journey to create a growth powerhouse combining the expertise and resources of our companies into the Basamh Group. Providing strategic guidance, best-in-class services and resources, synergy across subsidiary companies, and opportunities for further growth, Basamh Group continuous its journey to create an ecosystem of people and companies that pioneers breakthrough practices. The Basamh Group’s story is a true testament to the power of growth - through people. Inspired by the growth of a humble man’s vision, the people of Basamh Group have shaped a culture of excellence, partnership, and family spirit within its very core. We are tirelessly exploring and innovating opportunities for growth, with a passionate and fearless team who are continuously challenging what is possible.

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