Factory Merchandiser

Job Summary:

The Merchandiser is responsible for sourcing materials, coordinating product development, and ensuring on-time, high-quality delivery of garments. This role requires strong coordination, negotiation, communication, and analytical skills to maximize factory profitability and meet customer expectations.

Key Responsibilities

A) Supplier Sourcing (Fabric, Elastic, Trims – as needed)

• Identify and evaluate new suppliers to meet customer requirements.
• Obtain supplier information on capacity, capability, quality standards, and pricing.
• Collect samples and coordinate with sample room/fabric inspection teams for quality approvals.
• Maintain and update the supplier database.
• Coordinate with suppliers for new developments and performance-enhancing components.
• Initiate joint product development activities for future innovation.

KPIs: Expansion of supplier base, quality of new suppliers, cost competitiveness.

B) Consumption Calculation

• Prepare accurate consumption sheets for all raw materials before order confirmation.
• Ensure correct quantity calculation for accessories, packing, binding, and related components.

KPIs: Zero calculation errors, zero ordering mistakes.

C) Approvals & Technical Clearances

• Ensure all required samples are approved promptly to avoid production delays.
• Clarify customer requirements, construction details, and all technical specifications.
• Issue accurate information to sample and cutting departments.

KPIs: Accuracy of data shared, timely approvals.

D) Sourcing for Confirmed Orders

• Source raw materials and trims as per approved consumption and production plan.
• Negotiate pricing and delivery timelines with suppliers.
• Issue purchase orders and track delivery status.
• Verify invoices against received materials and liaise with Finance for payments.

KPIs: On-time material delivery, value for money, supplier reliability.

E) Handling of Confirmed Orders

• Manage orders from inquiry to ex-factory stage, ensuring timely delivery of correct quantity & quality.
• Coordinate with sample room/IE for SMV, consumption, and costing information.
• Source raw materials for sampling and secure customer approvals.
• Work with planning teams to book factory capacity.
• Monitor order progress, production status, and communicate updates to both customer and factory.
• MANAGE in pre-production meetings.
• Manage all relevant ERP/transactions related to sales orders, finished goods, and shipment.

KPIs: On-time delivery, conformity to approved samples, factory efficiency, customer satisfaction, minimal claims.