Housekeeping - Order Taker
DoubleTree Riyadh Financial District location Riyadh, Ar Riyad, Saudi Arabia category Hotel Full-time HOT0B2RS Posted: Nov 25th 2024 JOB DESCRIPTION As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.
As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:
Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team Responds to all emergency call which includes monitoring the alarm system Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation Coordinate and control all office traffic Present a positive, professional, and courteous image, to ensure guest satisfaction Maintain the brand's high quality standards Ability to remain calm and perform all essential functions during emergency situations Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found
A Housekeeping - Order Taker serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Prior customer service/administrative support or housekeeping experience required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Grade School education
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Location Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area, Doha, Ad Dawḩah, Qatar Category Hotel
As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to...
Location Qatar Entertainment City, Doha, Plot No. LED-ENT/01, Qatar Category Hotel
As Housekeeping Attendant, you will support all Housekeeping and Laundry areas. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards. Ensure consistently hi...
Location King Fahad Road, Riyadh, Ar Riyad, 12333, Saudi Arabia Category Hotel Location Qatar Entertainment City, Doha, Plot No. LED-ENT/01, Qatar Category Hotel
As a Food and Beverage Attendant, you will play a key role in ensuring the highest quality standards across our restaurants, bars, banquet facilities, in-hotel cafes, and room service. Provide excepti...
Location King Fahad Road, Riyadh, Ar Riyad, 12333, Saudi Arabia Category Hotel Location King Fahad Road, Riyadh, Ar Riyad, 12333, Saudi Arabia Category Hotel
As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the...
Location Northern Ring Road, Riyadh, Ar Riyad, 3325, Saudi Arabia Category Hotel
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,...
Location Northern Ring Road - Al Muroj, Riyadh, Ar Riyad, 11552, Saudi Arabia Category Hotel
As Night Supervisor, you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes to the first...
Location Juffair Area Opposite Najma Club, Manama, Al ‘Āşimah, 500200, Bahrain Category Hotel
