Interface Manager

Responsibilities:

• Identify and document all project interfaces, including stakeholders, systems, processes, and deliverables.
• Develop comprehensive interface management plans, matrices, and registers to track dependencies, requirements, and responsibilities.
• Collaborate with internal and external stakeholders, including clients, architects, engineers, contractors, and vendors.
• Facilitate regular meetings, workshops, and forums to address interface requirements, resolve conflicts, and foster alignment.
• Serve as the primary point of contact for interface-related inquiries, issues, and escalations.
• Establish effective communication channels, protocols, and tools to ensure timely and accurate exchange of information.
• Identify, assess, and prioritize interface risks and dependencies that may impact project objectives and timelines.
• Develop risk management strategies, contingency plans, and mitigation measures to proactively address potential disruptions.
• Manage changes to project interfaces, including scope modifications, requirements updates, and design revisions.
• Evaluate change requests, analyze their impact on project deliverables, and coordinate with stakeholders to implement changes effectively.
• Implement quality assurance processes and procedures to ensure compliance with interface requirements, standards, and regulations.
• Conduct regular audits, inspections, and reviews to monitor the effectiveness of interface management practices and identify areas for improvement.
• Maintain accurate and up-to-date documentation of project interfaces, including logs, registers, reports, and communication records.
• Prepare comprehensive reports, updates, and presentations on interface management activities for project stakeholders, management, and clients.

Minimum Requirements:

• Bachelor's or Master's degree in Engineering, Construction Management, or a related field.
• Minimum of 15 years of progressive experience in interface management roles within the construction industry, with a focus on large-scale hospitality projects.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong leadership, team management, and conflict resolution abilities, with a collaborative and solution-oriented approach.
• Proficiency in interface management methodologies, tools, and software applications.
• Sound judgment, critical thinking, and problem-solving skills, with the ability to analyze complex issues and develop practical solutions.
• Demonstrated ability to work under pressure, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
• Professional certifications in project management or interface management (e.g., PMP, PfMP, CIPM) would be advantageous.
• Experience working in a PMC environment or with hospitality industry clients.
• Familiarity with relevant regulatory requirements, industry standards, and best practices.