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Job Description

Primary Role FocusEnsure the department completes daily tasks in a safe and timely manner while maintaining quality standards. This role reports to the Service Center Manager.Key Tasks and Responsibilities
  • Ensure all Packers Plus policies and procedures are followed
  • Prioritize, delegate and perform day-to-day tasks with team
  • Communicate delayed completion of Projects and Tasks to Team Lead, with suggested options to resolve
  • Partner with Team Lead and Health, Safety, & Environment (HSE) for documentation of incidents or safety concerns
  • Ensure Non-conformance (NCRs) concerns are properly documented, actioned, and completed
  • Monitor shop equipment & ensure completion of all preventative maintenance and inspections
  • Monitor and provide feedback, on employee performance, to Team Lead for Performance Management
  • Ensure compliance with Packers Plus Health and Safety Program
  • Sustainment and continuous improvement of Packers Plus Way (PPW)
  • Identify high demand areas in the shop, and assist other departments when the production schedule allows
  • Delegate and perform daily shop cleaning
  • Assist Team Lead with on-the-job training for all new employees
  • Host daily department meetings to communicate the day’s activities, safety updates, and awareness
  • Availability for On-call coverage is required

Position Requirements
Experience and Skills
  • Knowledge of Shop processes and procedures
  • Mechanical aptitude
  • Intermediate proficiency of Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Fluent in English (read/write/speak)
  • Experience in a leadership role is an asset
  • Knowledge of tool assembly and functionality is an asset
  • Warehouse experience is an asset
  • Shipping/ Receiving experience is an asset
  • 3-5 years experience in down hole tools

Education and Training
  • High School Diploma or equivalent preferred
Physical and Safety Requirements
  • This position is Safety Sensitive and subject to a pre-employment medical assessment and drug & alcohol testing
  • Subject to post-incident and reasonable-suspicion drug & alcohol testing
  • Lifting/carrying up to 50lbs
  • Extended periods of standing & walking
  • Some use of computer monitor, keyboard, & mouse
Competencies
Packers Plus Values
  • Customer Intimacy
  • Operational Excellence
  • Innovation

Role Competencies
  1. Problem Solving
  2. Teamwork
  3. Action Oriented
  4. Planning and Organizing
  5. Flexibility/Adaptability
  6. Self-Management                      

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