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Account Manager

30+ days ago 2026/02/28
Full time · 5 - 10 Years of Experience
500 Employees or more · IT Services

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Job description

Be part of a dynamic company where you can develop your career, work with great people, and contribute to meaningful technology projects.


Position Overview:

The Account Manager is responsible for building and maintaining strong relationships with assigned clients, ensuring high customer satisfaction, and driving business growth by understanding client needs and delivering tailored solutions. This role acts as the primary point of contact between the company and its clients.

Key Responsibilities:

  • Serve as the main point of contact for clients and develop long-term relationships.
  • Understand client objectives, challenges, and business needs.
  • Understanding of Syrian business environment and client expectations preferred
  • Coordinate with internal teams (sales, marketing, delivery, support) to ensure client expectations are met.
  • Present products/services and solutions tailored to client needs.
  • Monitor account metrics and performance to identify opportunities for growth.
  • Prepare and deliver regular reports on account status, performance, and results.
  • Address client concerns and provide timely resolutions.
  • Drive client retention and loyalty.
  • Identify opportunities for upselling and cross-selling additional products or services.
  • Negotiate contracts and agreements to maximize profits and client satisfaction.
  • Stay updated with industry trends, market activities, and competitors.



This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
5 - 10 years
Residence location
Syria

Diyar United Company logo
Diyar United Company

Established in 1980, Diyar has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force, its strategic alliances with leading technology companies, its focus on meeting client business objectives, its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management, Occupational Health & Safety Management and Environmental Management makes Diyar an ideal partner for our client technology and service requirements. As leading IT Company in Kuwait, Diyar experience varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels.

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