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Job Description

The Agile Coach (AC) will responsible for:

 Overseeing the agile practices and maturity plan of 3-5 Agile Squads

 Shape and define agile maturity assessment criteria and assess squads, providing them with a rating and an improvement plan

 Coaching Agile mindset and practices to tightening up elements such as ceremonies, reporting, estimation and user stories

 Improving agile adoption within the squads, as well as embedding and enforcing agile adoption

 At squad level, AC will also act as an impediment buster so that squad can deliver with minimum blockers 

 Coach squad members on areas of improvement against a specified assessment criteria  

 Agile Coach will help SMs to facilitate and plan all the Scrum events; Sprint planning, Retrospective, Sprint review, Daily stand up, Backlog refinement.

 Help to shape the enterprise agile agenda and overall plan, including leadership  engagement and education

 Drive the education and adoption of the SAFe framework, including running PI planning, supporting POs with product roadmaps and backlog development in prep for PI planning

 Run scrum of scrums to support SMs in a RTE capacity

 Define, assemble and communicate portfolio level reporting for Squads and the ART

 Mentoring Scrum Masters on Agile best practice and produce a development plan and learning curriculum


RequirementsKey Responsibilities / Accountabilities

 Work with Squads to build a trust and collaboration mindset among stakeholders so everyone can make decisions together as a group & create compelling customer propositions

 Support Product Owners to make vital solution decisions that keep delivery moving forward. 

 Coach squads to transition away from waterfall and more towards a product delivery 

 Facilitate estimation and prioritization techniques – e.g. planning poker to size user stories

 Work with SA and IT to plan and manage releases and proactively plan forward looking sprint plan with indicative sprint goals and MVP releases

Job Description

 Promote a test as you go process to ensure that customer value is delivered frequently via product increments of potentially shippable code

 Support the PO with customer demos, CUG and customer launch activities

 Conduct Agile Basics training and team set up for squads – sprint 0 mobilization

 Facilitation Scrum Events:

o Sprint planning

o Retrospective

o Sprint review

o Daily stand up

o Backlog refinement

o Customer demos (show and tell)

 Help squads in improving Agile Maturity (velocity, backlog health, burn-down, flow)

 Facilitate backlog refinement support for PO and BA to ensure rich detail in user stories through education of Squads on how to create user stories as well as craft a product roadmap

 Stitch design – UX-UI, copywriters into the requirements and development process

 Help build predictability in Squads, so that teams can know each other’s velocity and outputs 

 Facilitate discussion, decision making and conflict resolution

 Escalate impediments in a timely manner to minimize disruption to the development team

 Ensure that tools such as JIRA are up-to-date and complete, inc. communicating metrics to the squad and wider stakeholders to monitor and manage team performance

 Self-assess the squad against agile maturity framework criteria, as well as take recommendations from external assessment and take ownership of implementing the  improvement actions

 Establish strong relationships with stakeholders / PO to understand strategic, tactical and operational challenges in Business


BenefitsSkills / Competencies

 Lives Agile values and is an Agile process champion for the Bank

 Enterprise level planning and execution

 Coaching mindset

 Written/verbal communication

 Impediment resolution at a portfolio level

 Risk anticipation and resolution

 Analytical ability – presentation

 Design thinking mindset

 Negotiation/conflict management


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