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Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.
What are we expecting from you?
Reporting to the Boutique Manager, you will be responsible for serving clients and contributing to the boutique turnover through personal action plans to reach sales targets. You will be taking part in the team development by sharing your expertise and will be involved in operational tasks and the excellence of services provided to the clientele. In this function:
• You will set & follow-up objectives, challenge & develop the team, drive engagement, animate the floor activity, and perform sales coaching
• You will build your team action plan to reach sales targets, monitor performance and KPIs, and be the referent on clienteling activities
• You will ensure & develop customer service excellence, sell when needed, and be a role model regarding the selling ceremony
More than a role…. We recruit for a career!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process, you will meet the Boutique Manager, Retail Director, and HR Business Partner.
Otherwise, you will receive an email to inform you that your application has not been successful.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.