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https://bayt.page.link/N3JvNDQLHFb5rSCJ9
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500 Employees or more · Other Business Support Services
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Job description


Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.



Job Description

  • Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs
  • Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
  • Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
  • Prepare alcohol or non-alcohol beverages.
  • Service Wine and Beer to guests.
  • Arrange bottles and glasses to make attractive displays.
  • Assess customers’ needs and preferences and make recommendations
  • Ability to Sell or influence others for up selling and suggestive selling.
  • Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
  • Serve customers in a friendly and helpful manner.
  • Keep the bar counter and work area neat and clean at all times.
  • Provide guidance to guests on resort activities, dining options and general resort and Regional information.
  • Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
  • Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
  • Ensure bar always will remain clean and tidy during the service and after the service.
  • Clear ashtrays as and when required.
  • Wash glassware and utensils after each use.
  • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
  • Perform physical activities such as lifting and stooping.
  • Maintain liquor, tobacco inventories and consumption.
  • Collect payment for drinks served and balance all receipts.
  • Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
  • Prepare inventory or purchase requisitions as needed to replenish supplies.
  • Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Perform other duties as and when assigned by the hotel management.
  • Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.
  • Other duties as assigned

Qualifications

  • Excellent reading, writing and oral proficiency in English
  • Experienced in all aspects of restaurants service
  • Must be well-presented and professionally groomed at all times
  • Excellent leader and trainer with strong interpersonal skills and attention to detail
  • Ability to coordinate and prioritize multiple tasks
  • Should have pleasing personality.
  • Excellent guest service skill.
  • Good knowledge of food and beverage service.
  • Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Beach
  • Passion for guest service
This job post has been translated by AI and may contain minor differences or errors.

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