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Job description

Black & Grey HR is hiring for a well-established investment and asset management group with a growing portfolio of community malls and retail developments across the UAE. Our client is looking for a Community Mall Manager who will be responsible for overseeing the management, operations, and commercial performance of a portfolio of community malls and retail assets. The role will focus on driving operational efficiency, leasing performance, tenant relationships, and supporting new retail developments from concept to launch.

Key Responsibilities

- Oversee the day-to-day operations of community malls, ensuring smooth functioning and a high-quality tenant and customer experience.

- Develop and manage budgets, leasing rates, and performance KPIs to meet financial and operational objectives.

- Build and maintain strong relationships with tenants, acting as the primary point of contact for operational and commercial matters.

- Lead leasing activities by securing new tenants and negotiating commercially viable lease agreements.

- Work closely with development and project teams on new mall developments, providing input on design, feasibility, and operational planning.

- Support tenanting strategies for upcoming retail projects and new mall launches.

- Develop and implement tenant acquisition and retention strategies aligned with market demand and community requirements.

- Monitor retail market trends, competitor activity, and consumer behavior to identify opportunities for growth and improvement.

- Coordinate with marketing, operations, and facilities teams to ensure seamless execution of mall initiatives and campaigns.

- Prepare and present performance reports, insights, and recommendations to senior management.


Requirements- Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field; Master’s degree preferred.

- Minimum of 5 years’ experience in mall management, retail real estate, or mixed-use asset management.

- Proven track record in leasing, tenant negotiations, and operational management of retail assets.

- Strong understanding of community mall dynamics, retail leasing structures, and market trends.

- Excellent communication, negotiation, and stakeholder management skills.

- Ability to work independently, manage multiple priorities, and perform effectively in a fast-paced environment.

- Proficiency in Microsoft Office and property/lease management systems.


Benefits- Competitive salary with performance-based incentives

- Professional development and training opportunities

- Opportunity to lead and grow a portfolio of community malls

- Exposure to strategic retail and asset management projects

- Dynamic and collaborative work environment


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