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Customer Care Representative

30+ days ago 2026/02/27
UAE nationals
Full time · 1+ Years of Experience
500 Employees or more · Distribution, Supply Chain & Logistics

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Job description

Job description

Interpersonal Skills; Written & Verbal Communication Skills; Team Working Skills; Microsoft Office & PC Skills; Problem Solving Skills

 

Responsibilities: 

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution


This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
1+ years
Residence location
United Arab Emirates
Nationality
United Arab Emirates

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. Day one: 186 deliveries. Today: About 14.5 million.

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