Bayt.com
https://bayt.page.link/1KbkW3MvtoUEqfLS9
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Customer Service Representative

Today 2025/01/12
$2,000 - $3,000
20 Open Positions
Full Time Employee · Min 1 Years of Experience
10-49 Employees · Telecommunications

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Collaborate with the technical team to solve ongoing issues with a product or service.


Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.
  • HINDI / ENGHLISH CAN SPEAK ( KANNADA , TELUGU , TAMIL IS A PLUS)
  • ANY NATIONALITY INDIAN NATIONALITY PREFFERD(WHO CAN SPEAK HINDI AND ENGHLISH)

Preferred Candidate

Years of Experience
Min: 1
Residence Location
United Arab Emirates
Degree
High school or equivalent
Age
Min: 18 Max: 35
Major
CUTOMER SERIVCE REPRESANTIVE
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