Job description
Delivery & Handling
- Deliver plants, pots, soil, and accessories safely to customer locations
- Handle live plants carefully to avoid damage or spillage
- Load and unload items properly using company guidelines
- Follow assigned delivery routes and schedules strictly
Customer Interaction
- Confirm delivery details before handover
- Obtain customer confirmation (signature / OTP / photo proof)
- Maintain polite, professional behavior at customer premises
- Do not negotiate prices, discounts, or side deals with customers
Cash & Documentation (if applicable)
- Collect cash only as per invoice instructions
- Return cash and delivery documents same day
- Report discrepancies immediately—no adjustments on your own
Vehicle & Asset Responsibility
- Maintain company vehicle or assigned delivery equipment
- Report damages, breakdowns, or delays immediately
- No unauthorized use of company vehicle or fuel
Skills
1. Execution Discipline
- Follows instructions exactly as given
- Does not improvise, substitute, or “adjust” on their own
- Understands that approval comes before action, not after
2. Basic Plant Handling Knowledge
- Can visually assess plant condition (healthy vs damaged)
- Understands fragility, watering sensitivity, and transport risks
- Knows that cheap plants that die = loss, not savings
3. Purchasing & Cost Control Awareness
- Can buy only what is instructed, not what is convenient
- Understands budgets and does not exceed them
- Knows how to verify quantity, quality, and price at vendor level
4. Honesty With Money (Critical)
- Comfortable handling cash without shortcuts
- Returns balance and invoices same day
- Zero tolerance for rounding, “extra charges,” or hidden margins
5. Documentation & Proof Mindset
- Collects original bills (company name, correct amounts)
- Takes clear photos of plants, invoices, and deliveries
- Understands: no proof = no payment
6. Route & Time Management
- Uses Google Maps efficiently
- Plans routes logically to avoid delays
- Understands that late delivery damages brand trust
7. Professional Customer Conduct
- Polite, brief, and factual with customers
- Does not negotiate prices, tips, or side requests
- Knows when to stay silent and escalate
8. Resistance to Temptation (Rare but Essential)
- Does not accept commissions, gifts, or “favours” from vendors
- Does not build personal vendor relationships
- Understands that “everyone does it” is not an excuse
9. Physical & Mental Reliability
- Physically fit for loading/unloading
- Mentally steady under pressure
- Does not panic, argue, or disappear when issues arise
10. Brand Responsibility
- Understands they represent Plantshop.me, not themselves
- Protects company reputation, data, and supplier information
This job post has been translated by AI and may contain minor differences or errors.
