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https://bayt.page.link/v1TUmrkCw1dqRip19
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E-COMMERCE OPERATIONS ASSISTANT

15 days ago 2026/02/19
$2,000 - $3,000
Full time · Entry level
500 Employees or more · Retail & Wholesale

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Job description

Order Processing & Packing:

  • Process and fulfill online customer orders promptly and accurately.
  • Ensure products are securely packed for delivery and dispatched in a timely manner.
  • Work closely with the shipping department to ensure smooth delivery.


Invoice Generation:

  • Accurately generate invoices for all online orders.
  • Review and confirm order details, ensuring all information is correct.
  • Communicate with customers in case of discrepancies or clarifications.


Inventory Management:

  • Track and manage stock levels across the online store.
  • Coordinate with the Main Wearhouse to ensure product availability.
  • Help with stocktaking and maintaining organized inventory records.


Customer Support:

  • Provide excellent customer service by addressing inquiries related to orders, delivery status, and returns.
  • Resolve any order-related issues efficiently.


Administrative Support:

  • Support daily operational tasks and assist the team with other administrative duties.
  • Maintain accurate records of orders, inventory, and invoices.


Skills

  • Previous experience in e-commerce or order fulfilment is highly desirable.
  • Strong organizational and multitasking skills.
  • High attention to detail and accuracy in handling orders, packing, and invoicing.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office, Google Suite, or similar tools.
  • Experience with e-commerce platforms (e.g., Amazon, Noon, Shopify, WooCommerce) is a plus.
  • Familiarity with inventory management systems is an advantage.
This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Nationality
India; Philippines; Sri Lanka
Gender
Male
Career level
Entry level
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Mostafawi Group logo
Mostafawi Group
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A family-founded leader in retail excellence and real estate innovation at the heart of the UAE. Established in 1967 by the visionary Mostafawi family, we have remained committed to enhancing customer experiences while shaping the region’s urban landscape. As a premier retail chain, we proudly serve as the official brand franchise operators and distributors for renowned global names such as Lee, Wrangler, Dickies, Victorinox, Icel, Pelican, and more. Our evolution from a single ambitious store to a thriving network of outlets reflects our unwavering dedication to quality, value, and service. Today, with over 2,000 employees, our legacy continues to flourish across the UAE and beyond. In real estate, our impact is just as remarkable, with a portfolio that reflects our passion for community development and architectural excellence. We are known for designing spaces that seamlessly blend modern aesthetics with functionality, enriching the urban landscape and enhancing the lives of those who inhabit them. At Mostafawi Group, trust and customer-centricity are the foundations of our success. Our team’s dedication is evident in the superior products and exceptional service we provide. Constantly innovating to elevate the shopping experience, our expanding network across the UAE and the Middle East is a testament to our relentless pursuit of retail excellence. As we continue to grow and innovate, we invite you to experience the Mostafawi Group difference firsthand. While we embrace the future, we remain rooted in the values that have made us one of the most trusted names in retail and real estate. Join us as we create and curate spaces and experiences that stand the test of time.

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