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Floor Supervisor

23 days ago 2026/03/14
Full time · Mid career · 3+ Years of Experience
500 Employees or more · Recruitment & Employee Placement Agency

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Job description

  • Oversee day-to-day hospitality/clerical/cleaning/fleet operations, coordinating with all support staff to ensure smooth functioning including F&B and related purchases related to the section/Department .
  • Train support staff in accordance with hospitality protocols and other related protocols, ensuring high standards of service delivery.
  • Maintain strong customer relations, fostering positive experiences for both employee and guests.
  • Prioritize employee & guest satisfaction by promptly addressing concerns and ensuring exceptional service.
  • Monitor service quality and uphold company standards.
  • Manage inventory and supplies, ensuring adequate quantities and quality for daily operations.
  • Evaluate support staff performance and engagement, providing feedback and recognition.
  • Prepare financial reports based on operational activities and expenses.
  • Handle employee & guest complaints professionally and promptly, resolving issues to satisfaction.
  • Lead and motivate support staff team, taking ownership of all activities and encouraging a collaborative work environment.
  • Enhance employee& guest satisfaction through extraordinary service delivery.
  • Conduct inventory management checks to optimize stock levels and minimize waste.
  • Manage the supply chain, tracking inventory and ordering essential supplies for smooth operations.
  • In charge of the F&B cleaning & stationery storages.
  • Expert in events preparation & catering related tasks 


This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
3+ years
Residence location
United Arab Emirates
Gender
Male
Career level
Mid career

Founded in 1981 in Abu Dhabi, U.A.E., Al Nahiya is a National Establishment licensed in Manpower, Company Representation and Administration Consultancy and Training. Al Nahiya Group employs and recruits both Nationals and Expatriates of all disciplines for the Onshore and Offshore Oil & Gas sectors, related industries and infrastructure markets. We are rightly proud of our reputation as a dedicated supplier of the highest caliber personnel and we are fully committed to supporting our Clients in the region. We are ISO 9001 certified and believe in Total Quality Management (TQM) at every stage of our business processes. Al Nahiya Administration Consultancy and Training provides a wide range of training and development programs to meet the growing needs of the local workforce. Al Nahiya Representation Company provides international companies a platform in the United Arab Emirates.

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