Front Desk Officer

We are looking a highly efficient Front Desk Officer who will be the first point of contact for the university and provide administrative support across the university. The suitable candidate must ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

Salary Range & Benefits: AED 5,000 & Additional Benefits

Qualifications & Experience

• Bachelor’s Degree
• 1 – 3 years’ relevant field experience
• Must be bilingual (Arabic and English)

Skills / Training / Knowledge

• Proven working experience in handling front desk responsibilities
• Proficient with Microsoft Office Suite
• Professional appearance
• Ability to organize, multitask, prioritize and work under pressure 

Job Description

1. Maintains safe and clean front desk area by complying with procedures, rules, and regulations.
2. Welcomes visitors by greeting them, in person or on the telephone
3. Answering or referring inquiries to the concerned individual or department
4. Direct visitors by maintaining employee and department directories
5. Updating the list of phone numbers and extension list in coordination with the IT department
6. Recording logbook entries for visitors
7. Receive, sort and distribute mail across the university
8. Assist the Finance Department and Facility Management with the Procurement documentation
9. Act as a Hostess for internal and external events
10. Receive and dispatch UPS couriers; track the status of delivery and update the concerned department.
11. Perform other clerical and administrative duties such as reports writing, filing, photocopying, faxing etc.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.