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Guest Relations Manager (Russian Speaking)

23 days ago 2026/05/20
Other Business Support Services
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Job description

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. As a Guest Relations Manager, you’ll turn encounters into experiences and jobs into careers.
What You’ll Do
  • Deliver personalized service and create memorable guest experiences.
  • Anticipate needs and handle VIP requests with empathy and professionalism.
  • Collaborate across departments to ensure seamless stays.
  • Resolve concerns with care, turning challenges into opportunities.
  • Build lasting connections with guests and colleagues.
Why Hyatt?
  • We Welcome You: Here, you’ll always have space to be you. Our teams are a mosaic of cultures, identities, and ideas. Diversity, equity, and inclusion are at the heart of what we do.
  • We Open Doors: At Hyatt, there’s a home for every stage of your career. We nurture curiosity and provide opportunities for growth, from learning new skills to exploring international roles.
  • We Care: Care defines us. We create a culture of warmth, empathy, and respect – for our guests and for each other.


Qualifications:
What We’re Looking For
  • Experience in guest relations or front office within a luxury hospitality environment.
  • Strong interpersonal skills and a passion for service.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Fluency in English and Russian.

This job post has been translated by AI and may contain minor differences or errors.
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