High School Counselor Secretary
Job Description
Job Title:
High School Counseling Secretary Direct Reporting Line: High School Counselors and High School Principal
Dotted Reporting Line: Superintendent/CEO
Work Unit: GEMS Dubai American Academy
City & Country: Dubai, UAE
Job Purpose
Facilitates and coordinates all secretarial and administrative functions to ensure the smooth running of the office of High School Counseling Team. Acts as an ambassador to the school and performs in an efficient, professional, and confidential manner all job duties.
Job Scope
Responsible for managing all secretarial functions of the office of High School Counseling Team.
Interfaces With
DAA Faculty, staff, students, parents, colleagues, members of the School Support Centre and the general School Community.
Key Accountabilities
Professional Accountabilities
Models and encourages a culture of kindness in support of the GEMS/DAA core values and upholds the mission and ethos of the school. Acts as an ambassador for the school and performs all job duties in an efficient, professional, and confidential manner. Takes initiative to improve systems and processes to aid in efficiency and effectiveness. Takes proactive measures according to the counseling department activities and timeline. Maintain high quality communication from and within the school office. Liaise with tact and diplomacy with school staff, students, parents and visitors. Ensure the GEMS/DAA policies, procedures, and codes of conduct are followed at all times. Initiate effort and energy beyond the typical work day, where the tasks require additional commitment. Assist with parent issues, trying best to resolve them in timely and professional manner.
General Secretarial Accountabilities
+ Responsible for managing all secretarial functions of the office of High School Counseling Team.
+ Generate and process daily office e-mails and telephone calls.
+ Perform a wide variety of general secretarial duties including the maintenance of accurate and detailed records, databases, and filing systems.
+ Maintain Counselors’ appointment calendar as well as all their professional communication and public relations needs.
+ Attend staff meetings, records meeting minutes and serves on committees as required.
+ Coordinate college visits.
+ Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
+ Work in tandem with all other secretaries creating a positive team ethos.
+ Provide information in regards to school programs, events, functions, activities, examinations and timings.
+ Maintain office supply records. Order, store and issue supplies and materials pertinent to the function to which assigned.
Skills
Excellent written/spoken English language skills Good verbal communication skills/telephone etiquette Effective interpersonal skills to aid in daily contact with a diverse multi-cultural population. Ability to multi-task and withstand interruptions to best serve student need
Education
Demonstrate excellent competence in computer technical skills using Google, Word, Excel, Publisher,
Job Location Dubai, UAE Company Industry Education Job Role Administration Career Level Mid Career - Over 2 years experience
GEMS DUBAI AMERICAN ACADEMY
Education Dubai, United Arab Emirates GEMS Dubai American Academy (DAA) is GEMS Education's flagship American school. Offering both an enriched American Curriculum and the International Baccalaureate Diploma to students from around the world, DAA prepares its students for success in the world's most prestigious universities and colleges. DAA is the only American curriculum school in Dubai to receive the KHDA rating of Outsta... nding and has received this rating since 2011. With over 20 years of history and academic excellence, DAA is one of the most sought-after American schools in Dubai. The school's outstanding heritage is coupled with its future design focus which embeds creative design, cutting-edge robotics and digital fluencies at its core. Through teaching, learning and innovation, students develop a mastery of multiple literacies and fluencies to support genuine world-class learning, personal growth and future readiness. DAA offers a diverse range of extra-curricular, athletic, and leadership opportunities to enrich the holistic development of each student. In addition, our original and growing WISE initiative pulls efforts of wellness, inclusion, safeguarding, and social-emotional health into a coordinated effort to support students for holistic well-being, supporting them in their growth and in their learning. Our staff teaches and inspires excellence in academics and life-long learning skills by continually reviewing and building an enriched American curriculum, promoting student achievement, encouraging integrity and nurturing a desire to learn.
