Hostess

Location: Hyatt Centric Jumeirah Dubai
Department: Food & Beverage
Employment Type: Full-Time

Hyatt Centric Jumeirah Dubai is a vibrant lifestyle hotel designed for modern explorers, offering exceptional dining experiences in a stylish and welcoming environment. We are passionate about delivering warm, personalized service and creating memorable moments for every guest.

We are seeking a friendly, well-presented, and service-oriented Hostess to join our Food & Beverage team. The Hostess is the first point of contact for guests and plays a key role in creating a positive dining experience by providing a warm welcome, managing reservations, and maintaining smooth front-of-house operations.

• Greet guests in a warm, professional, and courteous manner
• Manage reservations, waiting lists, and table allocations efficiently
• Escort guests to their tables and present menus according to brand standards
• Coordinate closely with the service and kitchen teams to ensure smooth service flow
• Answer guest inquiries regarding menus, promotions, and dining facilities
• Maintain cleanliness and organization of the host/hostess desk and entrance area
• Handle guest feedback or concerns promptly and professionally
• Adhere to Hyatt service standards, grooming guidelines, and hygiene regulations

• Previous experience as a Hostess or in a guest-facing role within hospitality or F&B (luxury hotel or restaurant preferred)
• Excellent communication and interpersonal skills
• Confident, well-groomed, and professional appearance
• Strong customer service mindset with attention to detail
• Ability to work flexible shifts, including weekends and public holidays
• Fluent in English; additional language skills are preferable