Human Resources Generalist

Role Overview:

The HR Generalist is responsible for providing comprehensive HR support across the employee lifecycle, including payroll administration, recruitment, onboarding, employee relations, performance management, training, and compliance. This role acts as a key point of contact for employees and managers, ensuring HR processes are consistently applied, legally compliant, and aligned with company policies and culture.

Key Responsibilities:

Payroll & HR Administration

·      Prepare and process monthly payroll accurately and on time.

·      Verify timesheets, attendance, overtime, allowances, and expense claims.

·      Manage payroll changes including new hires, promotions, salary adjustments, transfers, and terminations.

·      Reconcile payroll discrepancies and respond to employee payroll queries.

·      Maintain payroll records and generate reports for audits and management review.

Recruitment/Onboarding/Offboarding

·      Support end-to-end recruitment processes including job postings, CV screening, interview coordination, and offer preparation.

·      Prepare employment contracts and related documentation in line with company policy and labour law.

·      Coordinate onboarding activities to ensure new hires are effectively integrated into the organisation.

·      Manage employee offboarding, including exit documentation, system access removal, and company asset recovery.

·      Manage visas, EOS and general employment terms.

HR Operations & Systems

·      Maintain and update HRIS with accurate employee data, personal records, leave balances, and contract details.

·      Prepare HR-related letters, certificates, confirmations, and official documentation.

Performance Management

·      Support the administration of performance management processes, including probation reviews, annual appraisals, and goal tracking.

·      Assist managers with performance documentation and performance improvement plans (PIPs).

·      Maintain performance records and reporting.

Employee Relations

·      Act as a first point of contact for employee queries related to HR policies, payroll, benefits, and employment matters.

·      Support disciplinary and grievance processes, including investigations, documentation, and hearings in line with company policy.

·      Promote a positive employee experience and escalate complex issues where required.

Learning, Training & Development

·      Coordinate new-hire orientation and mandatory training programs.

·      Organise and track internal and external training sessions.

·      Maintain training records and ensure compliance with internal and regulatory requirements.

·      Support managers in identifying development needs and arranging relevant training opportunities.

Compliance & Reporting

·      Ensure HR practices comply with labour laws, company policies, and internal procedures.

·      Assist in preparing monthly, quarterly, and ad-hoc HR and payroll reports.

·      Support internal and external audits by providing required documentation and data.

Additional Tasks

May be assigned.