Inside Sales Representative (UAE National)

Help AG is looking for a talented Inside Sales Representative (UAE National) who will be responsible for qualifying and nurturing leads generated from various marketing channels, including events, website inquiries, social media, and other non-sales sources. This role requires a proactive, results-driven individual with strong communication skills and the ability to build relationships with potential clients. The SDR will also be responsible for crafting engaging email follow-ups, guiding prospects through the sales funnel, and driving meaningful interactions to move leads towards the next stage in the sales process.

Responsibilities:

• Lead Qualification from Various Channels:

  
  

• Qualify and nurture inbound leads from events, website inquiries, social media, and other non-sales channels.

  
  

• Identify decision-makers and assess potential for further engagement, ensuring high-quality leads are passed to the sales team.

  
  

• Cold Calling and Event Invitations:

  
  

• Proactively reach out to prospects via phone, email, and other digital channels to invite them to upcoming events, webinars, and seminars.

  
  

• Maintain a targeted list of event attendees and ensure that the right stakeholders are invited to the relevant sessions.

  
  

• Post-Event Follow-Up:

  
  

• Follow up with attendees after events to express gratitude, answer questions, and continue discussions.

  
  

• Qualify leads based on event interactions, offering timely follow-up and identifying the next steps.

  
  

• Create personalized email templates post-conversations to guide prospects toward the next phase.

  
  

• Scheduling Meetings:

  
  

• Coordinate and schedule meetings between prospects and the Business Development Managers (BDMs) or Pre-Sales teams for deeper discussions.

  
  

• Ensure smooth handoff of qualified leads, providing the sales team with relevant insights into customer pain points and interests.

  
  

• Lead Nurturing and Pipeline Management:

  
  

• Track all lead interactions using CRM tools, ensuring accurate records of touchpoints, actions, and follow-ups.

  
  

• Proactively engage with leads to move them through the sales pipeline, building strong relationships and providing value throughout the process.

  
  

• Sales Support and Creative Outreach:

  
  

• Collaborate with the marketing team to develop innovative and engaging strategies for lead nurturing, including personalized campaigns, email follow-ups, and newsletters.

  
  

• Align sales and marketing strategies to ensure seamless transitions from marketing-generated leads to sales activities.

  
  

• Provide Insights and Feedback:

  
  

• Share insights with the marketing team based on lead interactions, objections, and areas of interest to refine future campaigns.

  
  

• Suggest creative ways to build ongoing engagement and optimize lead qualification processes.

  
  

Qualifications & Skills:

• Emirati candidates with family book will be preferred for this role. 

  
  

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

  
  

• A minimum of 2-year B2B sales or business development experience.

  
  

• Previous experience in sales, lead generation, or customer engagement with a focus on qualifying and nurturing leads.

  
  

• Strong organizational skills and experience using CRM tools (e.g., Salesforce, HubSpot) to manage and track leads.

  
  

• Ability to develop engaging email campaigns and follow-up strategies to maintain lead interest.

  
  

• Excellent verbal and written communication skills, with the ability to engage prospects through multiple channels.

  
  

• Self-starter with a proven ability to drive results and meet targets.

  
  

• Ability to speak and write in English & Arabic is mandatory.

  
  

• Ability to work closely with both the marketing and sales teams to align goals and ensure smooth transitions in the lead pipeline.

  
  

 Benefits:

• Health insurance with one of the leading global providers for medical insurance.

  
  

• Career progression and growth through challenging projects and work.

  
  

• Employee engagement and wellness campaigns activities throughout the year.

  
  

• Excellent learning and development opportunities.

  
  

• Inclusive and diverse working environment.

  
  

• Open door policy.

  
  

About Us:

Help AG is the cyber security arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.