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IT Head

8 days ago 2026/06/02
Other Business Support Services
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Job description

Job Code: 248/001/029
Industry: Financial Brokerage
Job Brief:
The IT Head is responsible for ensuring that the firm operates within applicable regulations and meets regulatory standards. The role requires continuous interaction with various teams to manage IT-related matters and implement necessary IT programs and firm-wide assessments to comply with regulations.
Job Responsibilities:
  • Align IT infrastructure with business goals: Ensure IT infrastructure supports the company’s current and future strategy and objectives.
  • Oversee technology operations: Manage daily IT operations and evaluate performance against strategic goals.
  • Analyze departmental technology requirements: Conduct needs assessments to understand and support the technology needs of all departments.
  • Identify upgrades and report to management: Evaluate current systems and propose improvements or upgrades to enhance efficiency.
  • Lead and supervise IT staff: Coordinate IT managers and supervise developers, technicians, and other IT professionals.
  • Ensure compliance: Maintain IT activities within legal, regulatory, and corporate standards.
  • Risk management: Develop network recovery, backup processes, and manage Bridge and FIX API connections to ensure trading integrity.
  • Document IT procedures and policies: Maintain comprehensive documentation of IT processes, procedures, and policies.
  • Project management: Lead IT projects from initiation to completion, ensuring they meet organizational objectives.
  • API and system testing: Conduct test plug-ins, Manager-API applications, Bridge setup, and troubleshoot operational issues.
  • Vendor management: Collaborate with third-party service providers for system maintenance and troubleshooting.
  • Hands-on technical work: Install, operate, and troubleshoot a wide array of technologies and applications.
  • Virtualized infrastructure management: Support and administer a heavily virtualized Windows environment.
  • Deploy and manage systems and applications: Manage both physical and virtual systems, corporate services, and application software.
  • Network Administrator: Plan, design, and maintain LAN/WAN networks.
  • Cybersecurity Specialist: Implement and monitor IT security measures.
  • Database Administrator: Maintain, backup, and secure database systems.
  • Help Desk Manager: Lead the help desk team and resolve user issues promptly.

Communications and Working Relationships:
  • Internal Reporting: Provide IT updates and reports to the Senior Executive Officer.
  • Risk Committee: Participate in risk assessments, mitigation strategies, and reporting.
  • Internal Collaboration: Work with department heads, finance, and HR teams to align IT needs and budgets.
  • External Relationships: Manage vendors, auditors, and regulatory bodies to ensure compliance and service quality.


Job Requirements:
  • Minimum Bachelor’s degree required.
  • 5-7 years in IT leadership or relevant roles.
  • Operational understanding of risk functions.
  • System administration (Windows servers, desktops, applications).
  • Networking basics (TCP/IP, DNS, DHCP).
  • Excellent interpersonal skills to influence top management decisions.
  • SQL and database management (MySQL, MSSQL, PostgreSQL).
  • MetaTrader 5 platform (client & server); experience with CQG or TT is a plus.
  • Proficient in Excel.
  • Experience with *nix systems (basic file commands).
  • Knowledge of scripting languages (Bash, PowerShell, Python) is preferable.
  • Strong communication and collaboration skills.
  • Strong documentation skills for repeatable processes.
  • Excellent leadership and team management experience.
  • Proactive approach to technology and operational improvements.
  • Mandatory office-based role due to access to confidential data.

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