Assisting in the installation of hardware updates upgrades or fixes.Facilitating the end user in troubleshooting IT hardware and software issues.Guiding users in rectifying the required hardware and software queries.Execute the required research to create accurate documents and reports.
Skills
Experience with mobile device software troubleshootingSkilled in fixing issues pertaining to smartphone applications and software.Adept in attending to remotely installing, upgrading, and repairing requests of individual computer parts.
