About Us
Join a fast-growing, innovative technology company at the forefront of cloud solutions and cybersecurity services. As an authorized Cloudflare partner, we specialize in delivering cutting-edge solutions to global clients. We are looking for an Account Manager who is passionate about technology, sales, and customer success, and is ready to contribute to the growth of our Cloudflare business unit.
Role Overview
As an Account Manager, you will be the face of our Cloudflare business unit, managing client relationships, driving sales, and ensuring exceptional service delivery. You will work closely with clients, Cloudflare partners, and our technical team to identify business opportunities, provide tailored solutions, and achieve revenue targets. This role requires a combination of sales acumen, technical understanding, and a passion for building long-term client partnerships.
Key Responsibilities
· Client Acquisition & Relationship Management:
o Manage a portfolio of existing clients and actively identify opportunities for upselling and cross-selling.
o Develop new client relationships through inbound leads and partnerships with Cloudflare and Value-Added Resellers (VARs).
o Serve as the main point of contact for clients, ensuring their needs are met and expectations exceeded.
· Sales & Pipeline Management:
o Qualify and follow up on inbound leads, ensuring a steady flow of opportunities.
o Build and manage a robust sales pipeline, tracking leads from initial contact to deal closure.
o Collaborate with the presales team to deliver tailored solutions and proposals that meet client needs.
· Strategic Partnerships:
o Work closely with Cloudflare partners and VARs to identify synergies and drive business growth.
o Represent the company at partner events, trade shows, and client meetings.
· Project Alignment:
o Ensure that client expectations align with deliverables by working closely with the technical team during project scoping.
o Maintain a strong understanding of Cloudflare's solutions, including cybersecurity offerings, to effectively communicate value propositions to technical and non-technical stakeholders.
· Travel:
o Be open to regular travel, both domestically and internationally, to meet clients and attend industry events.