Operations Manager

Job Title: Operations and Pricing Manager (NVOCC & Logistics)

Job Description

We are looking for a dynamic Operations and Pricing Manager to lead our logistics network and pricing strategies. This role is pivotal in managing our NVOCC operations, optimizing container assets, and expanding our global agent network. The ideal candidate will have a deep understanding of DP World operations, feeder management, and a proven track track in securing competitive freight rates while ensuring seamless container rotation.

Key Duties & Responsibilities:

Network & Agent Management

• Identify, vet, and sign contracts with reliable, active agents to ensure profitable department growth.
• Organize and optimize the existing agent database to build a robust, high-performing global network.
• Manage all agent-related matters, including contractual affairs and performance matrix calculations.
• Propose and strategize expansion into new geographical sectors for agent growth.

Pricing & Commercial Strategy

• Lead NVOCC pricing and oversee partial freight forwarding pricing structures.
• Manage feeder operator relationships and negotiate to secure the most competitive vessel slot rates.
• Drive client acquisition and successfully onboard strategic accounts.
• Provide direct management and tactical support to the Sales Team to hit revenue targets.

Operational Oversight & Asset Control

• Oversee and optimize container rotation across all sectors to eliminate circulation delays and financial losses.
• Maintain strict control and monitoring of company-owned containers.
• Manage all DP World-related responsibilities, including administrative and operational compliance.
• Lead the setup of stacks and coordinate all related technical operational requirements.

Skills & Qualifications

• Industry Expertise: Extensive experience in NVOCC operations, Feeder management, and Freight Forwarding.
• Technical Knowledge: Deep familiarity with DP World systems and port operational requirements.
• Negotiation Skills: Proven ability to negotiate slot rates and agent contracts that favor company margins.
• Analytical Mindset: Ability to calculate complex matrices for performance and pricing.
• Leadership: Strong capability in managing sales teams and coordinating with international agents.

Preferred Candidate Profile

• Experience: 10+ years in Logistics/Shipping/NVOCC Management roles.
• Education: Bachelor’s degree in Supply Chain, Logistics, or Maritime Studies.
• Location: Candidates currently residing in Dubai are preferred.
• Language: Professional fluency in English.

Why Join Us?

• Opportunity to lead high-level NVOCC strategies.
• A collaborative environment where operational efficiency is highly valued.
• Competitive salary and performance-based incentives.

Salary & Benefits

 Annual Leave: 30 calendar days per year

 Public Holidays: As per UAE Government announcements

 Medical Insurance: As per UAE labor requirements

 End of Service Benefits: As per UAE Labor Law