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Job description

Job Summary:

The Operations Manager will oversee the end-to-end operations of a joinery and woodworking production facility serving residential and commercial projects. This role is responsible for production planning, workflow management, procurement, quality control, health & safety, manpower supervision, and on-time project delivery. The ideal candidate will have strong leadership skills, technical knowledge of joinery production, and experience managing factory operations for interior fit-out, carpentry, and custom furnishing projects.



Key Responsibilities:
  • Operations & Production Management
    • Lead daily operations of the joinery factory, ensuring efficient production workflows.
    • Develop and implement production schedules to meet project timelines.
    • Coordinate with design, estimation, and project teams to ensure clarity of drawings, materials, and specifications.
    • Monitor the production floor to ensure optimum machine utilization and productivity.
    • Resolve operational bottlenecks to maintain smooth workflow.
  • 2. Project Coordination
    • Act as the primary link between operations and project/site teams.
    • Ensure all joinery items (doors, cabinets, wardrobes, counters, wall panels, etc.) meet project specifications for both residential and commercial clients.
    • Track production progress and ensure timely dispatch and installation scheduling.
    • Manage change requests and variations during production.
  • 3. Quality Control & Compliance
    • Establish and maintain high standards of workmanship and product quality.
    • Oversee inspections at key stages of production.
    • Ensure compliance with industry standards, building codes, and client specifications.
    • Implement continuous improvement practices.
  • 4. Procurement & Inventory
    • Oversee procurement of raw materials (wood, laminates, hardware, paint, etc.).
    • Review vendor performance and negotiate pricing to control costs.
    • Monitor stock levels and ensure timely availability of material.
    • Implement inventory control systems.
  • 5. Team Leadership & Workforce Management
    • Supervise joinery craftsmen, machine operators, foremen, and production supervisors.
    • Conduct performance evaluations and identify training needs.
    • Ensure proper workforce allocation across multiple projects.
  • 6. Health, Safety & Maintenance
    • Enforce safety guidelines and maintain a safe working environment.
    • Coordinate preventive maintenance of machines and tools.
    • Ensure adherence to company HSE policies.
  • 7. Reporting & Documentation
    • Prepare weekly and monthly operational reports for management.
    • Monitor KPIs such as production output, lead time, defect rate, and cost efficiency.
    • Maintain documentation for quality audits and client approvals.

Requirements:
    • Bachelor’s degree in Engineering, Architecture, Industrial Management, or equivalent (preferred).
    • Minimum 7–10 years of experience in joinery / carpentry factory operations, with at least 3–5 years in a managerial role.
    • Strong knowledge of joinery materials, machines, production processes, and finishing techniques.
    • Experience handling both residential and commercial fit-out projects.
    • Excellent leadership, communication, and decision-making skills.
    • Strong understanding of quality standards and project management workflows.
    • Proficiency in MS Office; knowledge of AutoCAD or production software is a plus.



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