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Process & Compliance Executive

30+ days ago 2026/05/08
Other Business Support Services
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Job description

Job Summary & Purpose:

The Process & Compliance Senior Executive ensures effective documentation, governance, and compliance of organizational processes. The role partners with business teams to maintain updated processes, conduct internal audits, and manage non-conformities in line with policies, regulations, and ISO 9001 standards.

Key Performance Areas (KPAs) & Principal Accountabilities:

  • Work closely with business teams to understand actual end-to-end processes and document them in a detailed, structured, and standardized manner to ensure clarity and consistent execution.
  • Identify manual, repetitive, high-risk, or inefficient processes and propose improvement initiatives. Lead or support small-to-medium projects to standardize, simplify, or automate processes, ensuring better controls and operational efficiency.
  • Embed controls within processes to minimize risks, prevent non-compliance, and ensure alignment with internal policies and regulatory requirements. Identify gaps and recommend corrective actions.
  • Maintain version control, approval workflows, and audit trails for all process documents. Ensure centralized repositories contain the latest approved versions and proper access controls.
  • Periodically review and update process documents to reflect business, system, policy, or regulatory changes, ensuring all processes remain accurate and relevant.
  • Plan and conduct periodic internal audits to validate adherence to documented processes, and document findings, deviations, and improvement opportunities in structured reports.
  • Track non-conformities and corrective/preventive actions (CAPA), follow up with process owners for timely closure, and maintain audit-ready documentation.
  • Maintain process documentation in line with ISO 9001 or other QMS standards. Provide regular reports on process health, audit outcomes, compliance status, and process improvement initiatives.

RequirementsExperience (Yrs& Field) - Min 5+ years of overall experience in Process Management, Compliance, Quality, or Operational Excellence roles.

- Min 3+ years of hands-on experience in process documentation, governance, internal audits, process improvement initiatives, or workflow optimization projects.

Educational Qualification - Bachelor’s / master’s degree in business administration, Operations Management, Quality Management, Engineering, or related discipline.

Professional Certifications - ISO 9001 – Quality Management System (Internal Auditor / Practitioner)

- Six Sigma Yellow Belt / Green Belt or equivalent process improvement certification

- Any Compliance, Risk, or Process Improvement certifications are an added advantage

Skills & Abilities

- Strong process documentation and process mapping skills with attention to detail

- Ability to translate business operations into clear, structured process documents

- Good understanding of compliance, internal controls, and audit practices

- Working knowledge of Quality Management Systems (ISO 9001 preferred)

- Strong stakeholder coordination and follow-up capabilities

- Analytical mindset with problem-solving and risk identification skills

- Good written and verbal communication skills

- Proficiency in MS Office and process documentation tools (Word, Excel, Visio, or equivalents)

- Ability to identify process improvement opportunities and support initiatives for standardization, simplification, or automation


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