Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


https://bayt.page.link/hKgCpCoZVo3TCguC9
Back to the job results

Reservation Agent

30+ days ago 2026/03/05
500 Employees or more · Other Business Support Services
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

Company Description

Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. 


Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf.



Job Description
  • Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.
  • Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.
  • Booking Process: Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.
  • Guest Assistance: Assist guests with inquiries, special requests, and provide information on hotel amenities. Ensure a personalized and memorable experience for each guest.
  • Collaboration with Departments: Work closely with various departments, including Sales, Front Desk, and Housekeeping, to coordinate guest requests, room assignments, and other requirements.
  • Communication Enhancement: Enhance communication strategies to streamline the reservation process and improve guest satisfaction. Provide clear and concise information to guests and internal teams.
  • Up-selling and Promotion: Identify opportunities for up-selling room categories, packages, and promotions to maximize revenue and enhance the guest experience.

Qualifications

  • Minimum of Diploma in Hospitality, Tourism, or related field.


  • Experience: At least 1 year of experience in a similar role (preferred in hotel reservations or front office).


  • Skills:


    • Excellent communication and telephone etiquette.


    • Strong attention to detail and organizational skills.


    • Proficiency in PMS (Opera Cloud, Fidelio, etc.) and Microsoft Office.


    • Good command of English, both spoken and written; additional languages are an advantage.


    • Ability to work under pressure and handle multiple tasks simultaneously.


    • Customer-oriented with a pleasant personality and positive attitude.




This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.