Restaurant Manager

Position Title: Restaurant Manager

Department: Food & Beverage

Reports to: Area Manager Brand

About the Company

Our client is a dynamic hospitality group recognized for creating trendsetting F&B concepts that blend creativity, quality, and experience. With several well-loved brands under its umbrella from artisanal bakeries to lifestyle-driven restaurants the group continues to redefine the casual dining scene across the GCC.

Role Purpose

The Restaurant Manager is responsible for leading the daily operations of the assigned outlet to ensure seamless service, operational efficiency, and guest satisfaction. This role requires a hands-on leader who inspires the team, drives performance, and upholds the brands standards while optimizing profitability and ensuring compliance with health and safety regulations.

Key Responsibilities

Operational Leadership

• Manage and oversee all day-to-day restaurant operations, ensuring consistency with brand standards.
• Prepare and implement staff schedules aligned with business forecasts and operational needs.
• Collaborate closely with kitchen and service teams to ensure smooth coordination and guest satisfaction.
• Monitor inventory, ordering, and stock levels to control costs and minimize wastage.
• Ensure operating equipment and furniture are in top condition and reflect the brand image.

Team Management & Development

• Lead, train, and motivate team members to deliver excellent service and uphold company values.
• Conduct regular training sessions aligned with departmental SOPs to enhance skills and knowledge.
• Supervise grooming standards, attendance, and performance evaluations.
• Identify and develop high-potential team members for future leadership roles.

Guest Experience

• Act as the main point of contact for guests, ensuring warm hospitality and swift resolution of complaints.
• Maintain a professional, approachable presence on the restaurant floor.
• Work closely with the creative and culinary teams to implement promotional activities and menu enhancements.

Financial & Administrative Control

• Monitor revenue performance and cost control in alignment with business goals.
• Ensure accurate record-keeping of daily sales, inventory movements, and operational reports.
• Support marketing and promotional initiatives to drive revenue and brand visibility.

Health, Safety & Compliance

• Uphold health, hygiene, and safety standards in accordance with local regulations.
• Ensure all team members are trained and compliant with fire and emergency procedures.
• Report and document any incidents, accidents, or safety concerns immediately.

Qualifications & Experience

• Bachelors Degree or Diploma in Hospitality Management, Business Administration, or related field.
• Minimum of 2-3 years of experience in a similar role within the UAE F&B or hospitality sector.
• Strong leadership, communication, and decision-making skills.
• Proficient in MS Office and POS systems.
• Excellent organizational and time management abilities.
• A passion for hospitality and a guest-centric mindset.

Personal Attributes

• Responsible and reliable with strong planning and prioritization skills.
• Calm and solutions-oriented under pressure.
• Energetic, people-focused, and passionate about operational excellence.