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Retail Trainer

30+ days ago 2026/05/09
Other Business Support Services
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Job description

Job Summary:

One of our clients is seeking a dynamic and highly skilled Luxury Retail Trainer to drive learning and development across our 6 boutique locations. This role is pivotal in equipping our teams with the knowledge, skills, and confidence to deliver exceptional customer experiences aligned with our brand’s ethos.



Key Responsibilities:
  • Key Responsibilities:
    •    Design and deliver engaging training programs (in-person, live online, and self-paced) focused on product knowledge, sales excellence, and customer service.
    •    Lead boutique audits and mystery shopper programs to ensure adherence to brand standards and provide actionable feedback.
    •    Track and report training outcomes, identify skill gaps, and implement tailored development plans.
    •    Act as a coach and mentor, fostering a culture of continuous learning and excellence across all locations.
    •    Continuously evaluate and enhance training programs to keep pace with trends in luxury retail.
     

Requirements:
  • •    5+ years in luxury retail or training, ideally in fashion, jewelry, or beauty.
  • •    Proven ability to design and deliver training in physical and digital formats.
  • •    Exceptional communication, facilitation, and organizational skills.
  • •    Passion for luxury retail, customer experience, and team development.



This job post has been translated by AI and may contain minor differences or errors.
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