Sales Engineer - HVAC

Reports to - Sales Head UAE & Exports – HVAC

Location: Abu Dhabi, UAE

JOB OBJECTIVES

Work closely with customers to manage sales inquiries, handle tenders, address technical queries, generate leads, and drive sales growth.

RESPONSIBILITIES

• Provides Pre-Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals.
• Identifies business opportunities by researching, identifying prospects, and analysing sales leads.
• Prepares sales reports by collecting, analysing, and summarizing information.
• Supports the salesforce and leads the technical aspect of the selling process including developing and conducting professional product presentations and demonstrations to generate sales and meet revenue objectives.
• Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients.
• Actively research and maintain a thorough understanding of products and competitor strengths and weaknesses.
• Working with the Business Development team to ensure that all sales documentation and collateral is kept up to date.
• Provides high-quality sales support and develops cost-effective, resilient, innovative, and reliable solutions based on appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction.
• Keeping up to date on the latest technologies and products in the market. Works closely with sales team and serves as the internal technical resource.
• Proactively engage customers primarily for all pre-sales technical matters. Use in depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.
• Act with urgency and precision to give users best-in-class pre-sales support. Propose technical and creative business solutions in support of sales objectives.
• Collaborate with internal teams to ensure customer satisfaction and the successful completion of projects.
• Achieve sales targets and contribute to overall business growth.

INTERNAL INTERACTION RELATIONSHIPS

• Plant Manager
• Supply Chain Manager
• Production Planning Team
• Operations Director
• Sales Teams and Sales Coordinators
• Marketing Manager
• Specs Team
• HR Director

EXTERNAL INTERACTION RELATIONSHIPS

• Clients
• Customers
• Vendors

SKILLS

• Excellent communication and presentation skills.
• Strong business acumen – entrepreneurial approach.
• Strong networking and relationship building.
• Negotiation skills.

COMPETENCIES

• Strong Product Knowledge
• Problem solving
• Excellent Analytical Ability
• Building Trust
• Customer focused with emphasis on clear communication
• Technology expertise

PREFERRED EXPERIENCE

• Bachelor's degree in Engineering or a relevant field.
• Minimum 5+ years of experience in relevant field.