System Analyst

We have an excellent job opening for the position of Systems Analyst for a reputed company in Dubai.



Objective:



• Systems Analyst role is to provide a single point of contact for end users to receive Level 2 support and maintenance within the organization's Software Applications (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required. This includes installing, diagnosing, reconfiguring , maintaining, and upgrading all running software applications stack and related equipment , to ensure optimal performance.



Responsibilities:



• Responsible for end-to-end implementation, up gradation and support of Navision and LS Retail

• Comprehensive Project management experience in retail organization desired

• Help internal Application team in Support /Develop / Modify the Forms, Fields, Data Ports, Reports, Menu Suite, and Customization part using C/AL (NAV 2009/2013/2015/2016) and MS SQL 2005 onwards.

• Provide support for Navision and LS Retail

• Provide support for Navision payroll

• New functionality requirement study

• Provide user training for new and existing functionality

• Setup LS Retail POS environment

• Create and update user manuals as and when required

• Configure and administer users roles and permissions (Navision)

• Report creation / deletion / modification

• Configure and administer LS Retail offers and promotions

• Document functionality requirement and coordinate with partner for development

• Functionality testing and deployment

• Investigate reconciliation issues

• Navision object management

• Train & Support end user on BI applications (Qlik View & Sense)

• Make sure all support incident are recorded in the Helpdesk system and updated accurately online , Secondly ensure pending work are carried out on a Time bound procedure.

• Ensure that your password as well as any of the systems passwords ( of Lals Group network ) are not given to anyone else.

• Ensure that un-authorized staffs are not provided access inside the Data Centers.

• Ensure that the Company’s confidential data / information is not provided to any un-authorized staff unless email or written approval is there from HOD/CEO.

• Ensure that none of the computer hardware, software or any data/ information is taken out of the Company at any time without the written permission of the H.O.D.

• Carry out any other job/s entrusted to you by your supervisor from time to time