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Job Opportunity with Happiest Minds Technologies for UAE location
Key Responsibilities: 1. Client Scope & Requirements Management: ○ Collaborate with clients to define, document, and manage project scope and requirements. ○ Serve as the primary point of contact, ensuring alignment between client expectations and project deliverables. ○ Maintain a list of project artifacts to manage the project 2. End-to-End Project & Program Management: ○ Lead the project lifecycle, managing timelines, budgets, and quality standards. ○ Establish and monitor deliverables, milestones, and resource allocations to ensure on-time, on-budget project completion. 3. Business Process Mapping & Documentation: ○ Analyze business processes and develop system architecture diagrams and information f lows with swim lanes and system mappings. ○ Define KPIs, personas, and work with Product Analysts on data architecture. ○ Gather necessary API documentation, facilitate client sign-offs, and create detailed approach notes for team alignment. ○ Collaborate with business and product teams to translate requirements into UI/UX features.
Reporting & Cadence Management: ○ Break down tasks for all business processes, assign owners, and set accurate ETAs. ○ Prepare and distribute daily/weekly MIS reports on project status. ○ Lead structured cadence reviews with clients and internal stakeholders, ensuring thorough follow-ups and Meeting Minutes (MoM) documentation.
Qualifications & Experience ● 5‒7 years of proven experience delivering software or digital transformation projects for large enterprises (MUST HAVE). ● Proven experience in program/project management, business process mapping, and client engagement, system integration, or workflow automation. ● ETL/Reverse ETL, and AI-driven solutions. ● Hands-on familiarity with Agile, DevOps, and CI/CD practices. ● Effective communicator with a proactive, solution-focused approach to problem-solving. ● Familiarity with API documentation, data architecture, and system design. ● Ability to manage deliverables in a dynamic, fast-paced environment.
Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/ augmented reality, etc. Positioned as ‘Born Digital. Born Agile’, our capabilities span Product & Digital Engineering Services (PDES), Generative AI Business Services (GBS) and Infrastructure Management & Security Services (IMSS). We deliver these services across industry groups: Banking, Financial Services & Insurance (BFSI), EdTech, Healthcare & Life Sciences, Hi-Tech and Media & Entertainment, Industrial, Manufacturing, Energy & Utilities, and Retail, CPG & Logistics. The company has been recognized for its excellence in Corporate Governance practices by Golden Peacock and ICSI. A Great Place to Work Certified™ company, Happiest Minds is headquartered in Bengaluru, India with operations in the U.S., UK, Canada, Australia, and the Middle East.
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