Job description
A national digital‑innovation initiative dedicated to delivering secure, scalable, and future‑ready solutions for financial and government ecosystems. The organization is seeking a Technical Trainer to design and deliver high‑quality learning experiences that support product adoption, user enablement, and internal capability building.
Responsibilities:
• Develop high‑quality training materials, including onboarding guides, instructor‑led decks, self‑paced content, workflow walkthroughs, and knowledge‑base articles.
• Create structured technical training modules covering product features, APIs, SDK usage, integrations, and troubleshooting processes.
• Deliver in‑person and virtual training sessions, workshops, demos, hands‑on exercises, and Q&A sessions for internal teams and external users.
• Collaborate with Product, Engineering, Design, and QA teams to gather information, track product changes, and ensure content accuracy.
• Design visually compelling training presentations and translate complex concepts into diagrams, visuals, and step‑by‑step guides.
• Maintain training standards by organizing content structures, developing templates, and ensuring clarity and consistency across materials.
Qualifications and Skills:
• Bachelor’s degree in Technical Communication, Computer Science, Engineering, Education, or a related field.
• Minimum 3 years of experience in technical training, technical writing, or similar content‑focused roles.
• Ability to explain complex technical concepts clearly and develop high‑quality instructional content and presentations.
• Familiarity with software development concepts, APIs, fintech, or structured authoring systems.
• Strong presentation, written communication, visual storytelling, and facilitation capabilities.
• Ability to work independently, collaborate cross‑functionally, and contribute in fast‑paced environments.
Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
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This job post has been translated by AI and may contain minor differences or errors.
