ULD Supervisor

Oversite on day-to-day ULD stock levels across network and hub. Communication and follow up with stakeholders in order to mitigate cost to EY by damaged or lost ULDs.  Compiling data and issuing reports.
Other Responsibilities:

• Oversight on day-to-day ULD stock levels across the network and hub in order to balance under stock and over stock stations
• Monitoring overall hub ULD compliance, including uplift compliance as well as recall compliance across the network
• Champion ULD stock take compliance, maintaining data analysis and deliver reports, enabling trend analysis and provide suggestions on corrective or preventive actions
• Accountability for OAL demurrage
• Processing of ULD invoices as well as managing procurement tenders

• Responsible for maintaining up to date ULD content for EY operation manuals (CSM and GOM) and provide advance information to manual owners in the event of change
• Initiating and follow up with external stakeholders (e.g. GHA) on charge back policy for damaged and lost ULD in order to mitigate cost to EY
• To ensure safety through process delivery, controls and monitoring that ULD and third party GHA suppliers use only serviceable ULD on EY aircraft ensuring the legally required safety standard as per GCAA, JAR, FAA and international CAA regulations
• Communicates with all the stakeholders (GHAs, GSAs, Trucking providers, ULD service provider, operations, customer service etc.).
• Carry out task related audits as required
• Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks associated with assigned tasks, through effective evaluation and decision-making based on conditions, hazards and threats.
• Escalate medium or higher-level risks to appropriate management level personnel.

• Minimum High School Diploma.
• Must be able to demonstrate a sound knowledge of air cargo industry gained over a period of not less than 3 years, with a proven track record in cargo operations and customer contact/customer relation awareness.
• Good written and fluent verbal communication skills in English

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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