Waiter/ess - Flow - Jumeirah Restaurant Group

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.   

JUMEIRAH RESTAURANT GROUP DUBAI™ (JRG Dubai) is the restaurant management company for Jumeirah Group. It operates independent restaurants and bars with an amazing selection of culinary delights from around the world in socially orientated venues that appeal to different tastes, appetites and occasions. Venues include Pai Thai, Butcha Turkish Steakhouse & Grill and The Noodle House. JRG Dubai also operates restaurants via management contracts, joint ventures, white-label arrangements and franchise agreements.   

About the Job:

An opportunity has arisen for a Waiter/ess to join the Flow at Jumeirah Restaurant Group. The main duties and responsibilities of this role are:

• Identify and meet guests’ needs, provide appropriate bar services, assist guests in making recommendations, upselling where appropriate to provide knowledgeable and bespoke service.
• Serve beverages according to defined standards and measures (according to local license agreements).
• Mix ingredients to prepare cocktails and other drinks according to beverage recipes. Ensure all drink transactions are processed, registered, and settled.
• Set up the bar appropriately, ensuring the visuals and merchandise are placed appropriately. 
• Undertake opening, closing & cleaning tasks as detailed on checklists.
• Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available.
• Ensure that expiration dates are checked and that all perishable garnishes are stored and recorded in designated storage areas.
• Adopt a responsible attitude towards serving alcoholic beverages to ensure safe consumption in line with group policy and regulatory requirements.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
• Fluent in English, and an additional international language is a plus.
• Knowledge of Food and Beverage applications: Micros and Sevenrooms. 
• Knowledge of speciality coffee, understanding of various dietary requirements and awareness of healthy diets. 

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.